As a restoration company, getting paid for your work is crucial for your business’s success. However, the process of getting paid for your restoration job can be a bit complicated, especially when dealing with insurance companies. To ensure that you receive quick and easy payment for every restoration job, there are two critical pieces that you must have in place: documentation and process enforcement.
1. Documentation
One of the most crucial pieces of getting paid for restoration work is detailed documentation. Insurance companies require detailed documentation before releasing payment for restoration work. This is pretty standard, and most restoration companies understand the importance of documenting their work.
However, not all restoration companies have the right documentation in place. Proper documentation goes beyond just taking photos of the restoration work. It involves documenting every aspect of the restoration process, including what materials were used, how long the work took, and any other relevant details.
This is where process enforcement is a must.
2. Process Enforcement
Proper documentation can easily be missed during the restoration process. All it takes is one employee to make a small mistake, and the documentation may be incomplete or incorrect. That’s where process enforcement comes in.
Process enforcement requires your technicians and employees to go through a step-by-step process to ensure all necessary documentation is complete. This process can include checklists, quality control measures, and other tools that help ensure that every detail is captured.
Most softwares do not have process enforcement built into their platform. You, as the restoration business owner and operator, are required to built protocols and necessary guidelines to ensure that all technicians get the complete and accurate amount of documentation for every job.
While most restoration companies can implement something like this, it’s impossible to safeguard against innocent mistakes and human error.
Clean Claims: A System Built for Documentation and Process Enforcement
Clean Claims is a system that was built with documentation and process enforcement in mind. Not only can you gather the exact data and documentation you need to get paid quickly every time by the insurance company, but the software requires you to complete each step of the restoration process with accuracy and completion. The software also compiles all documentation into a single PDF that can be shared with your client and the insurance adjuster as often as you’d like.
No matter what software you use, there is a common equation that you should always remember.
Documentation + Process Enforcement = Fast Payment for Every Job
Getting paid quickly and easily for every restoration job requires proper documentation and process enforcement. By having the right documentation in place and enforcing a step-by-step process, you can ensure that every detail is captured and that you get paid for your work. Clean Claims is a system that can help you achieve this goal, and we’d love to walk you through the basics. Contact us today to learn more!
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